1. Select Clients from the left menu. Here you have a list of all your clients and the status of their membership.
2. Find the one you want to cancel the membership for and click on the edit button.
3. Click on the Access tab.
4. Scroll down until you see the active membership and click on the 3 dots on the right, then click Cancel.
5. A popup menu will appear so you can choose to cancel the membership now or wait until their billing cycle is over, you can also decide if you want to refund the last payment or not.
6. Done, your client's membership will be cancelled and will be informed with an email.