Hi! We're thrilled to have you on Fitune.
Getting started is quick and easy, just keep these things in mind and you will be ready in no time!
1. Create your Locations or Venues:
The first thing you need to do after creating your account is to set up your locations. When you register we automatically create your “Online venue”, but Fitune also supports in-person locations. You can set up as many in-person locations as you want.
To do so, simply go to Locations in the side menu and click on Create.
2. Set up your pricing options:
With Fitune, you can monetise through memberships, packs or offer pay-as-you-go pricing. To create your pricing, just click on Pricing options and then Create.
Packages can be set up as recurring payments, or one time payments. Whereas memberships are set up as recurring payments by default. You can create as many as you want, and have the freedom to choose what they actually include, by filtering locations and activities.
You can even include or exclude your on-demand videos in these memberships and packs.
3. Create your Activities:
To create activities, click on Activities, then Create and choose whether you want to create a virtual or in-person activity. You can then just fill in the activity details, including a name, description and photo.
You can also mark them as one-on-one activities and set them as free. Don’t worry about the prices and schedules yet, we’ll discuss these in the next step.
4. Create your schedule:
Now that you have created your activities, it’s time to create your schedules. Click on “Activity Schedules”, select your desired venue (by default the online venue is selected), and fill in the details.
You can add multiple schedules to the same activity, and you can even limit the number of spaces, and set a minimum number of hours your clients can book prior to the start of the activity (very handy for those 1vs1 sessions).
5. Adding streaming links to your activities:
FYI: After you have added your schedules, you and your clients can already see your scheduled activities on your storefront/website.
Now it's time to set up your streaming links! Simply go to Timetable, and press add link on the class you’d like to add a link to. Then paste the link of your desired streaming platform where it says “Live stream URL”. In the “Joining stream info” you can add any further information including passwords, instructions etc.
Whatever link and joining info you add is sent automatically to all the people that register for the chosen activity.
If you use Zoom you can use our Zoom integration just connect your account, and our integration will generate a Zoom link for you. You can finetune your settings and save them for “This and all future occasions'' so you only need to set it up once. Everything will be automatically synced with your zoom account.
6. Connect your payment provider: Stripe
Our payment processor is Stripe. So all you got to do is connect your stripe account by going into Setting and then Payment gateway, you will see the option to link your account or create one in case you don’t have one yet.
Don’t worry, creating a Stripe account is free and very easy! Their customer service is great and they use bank-grade encryption for any of your payments.
7. Add your branding to your Storefront or embed it to your website:
Fitune gives you some useful customization options to make your Storefront look more in line with your brand. Change the logo, the banner, add your business description, social media links and more!
Just go to Settings, Storefront Settings and make it look the way you want.
If you want to embed your booking widget to your existing website, go to Settings, Website integration there you will be able to customize your widget and have the links or HTML code for you to just copy and paste it to your existing website builder. It works with any type of website, whether it’s coded, Squarespace, Wix, WordPress, etc.
8. Final steps:
You’re pretty much ready to go! Other good practices:
Personalise the email notifications that your customers receive, by going to Settings and then Email templates.
You can also add a liability waiver and terms and conditions, by going to Settings, General Settings and then Account Settings.
9. Test the experience before going live:
If you want to know how your clients experience your new system you can create a dummy account on your own storefront and assign yourself a free plan
You can assign your test account a free membership by going to the Clients section, look for the account you signed up with and click on it. Then navigate to the Access tab and assign any of the pricing options you created by clicking on Choose plan and choose “Free/forgiven” as the payment method, then Confirm plan.
Now you can go back to your Storefront and book an activity to test your client’s experience.
10. Invite your existing clients:
Now that everything is set up, it’s time to start receiving bookings. You can share your Storefront link on social media or, if you’re coming from a different platform and already have clients, you can invite them to Fitune with our Invite members functionality.
To do so, go to Clients and then Invite members. You can invite one by one or upload an excel template and invite as many as you want.
We then automatically email all your clients and leads with their new login details and the link to your Storefront so they can start booking right away.
You can customize this email if you want to.
If you have further questions, don't hesitate to contact us!